484-627-7735
Non-Discrimination Policy
The U.S. Department of Agriculture (USDA) prohibits discrimination against its customers, employees, and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual's income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities.)
Ombudsman Contact information
Chester County AAA
Address 1: 601 Westtown Rd. Ste. 320
City: West Chester
State: PA
Zip: 19380
Phone: 610-344-6350
Website:
Delaware County AAA
Address 1: 206 Eddystone Ave.
City: Eddystone
State: PA
Zip: 19022
Phone: 610-490-1300
Website:
Montgomery County AAA
Address 1: 1430 DeKalb St.
City: Norristown
State: PA
Zip: 19404
Phone: 610-278-3601
Website:
What if I have a complaint about a facility?
All complaints filed are confidential. Our team investigates every complaint received. If you have a complaint about a healthcare facility, including a nursing home, please contact us at 1-800-254-5164 or fill out this online form.
What if I have a complaint about a doctor's office?
Doctors, nurses and other healthcare professionals are licensed through the Pennsylvania Department of State. Individual doctor's offices are regulated through this licensure. If you have a complaint about a medical professional, please fill out this online form. The Department of State will follow up with you and handle the investigation. https://www.pals.pa.gov/#/ComplaintForm
Contact Information
Deputy Secretary for Quality Assurance
Pennsylvania Department of Health
Quality Assurance
625 Forster Street, 8th Floor West, Health & Welfare Building
Harrisburg, PA 17120-0701
717-783-1078
717-525-5506 (fax)